Escalation As A Negotiation Strategy
Posted on January 31, 2008 - Filed Under Business | Leave a Comment
Escalation can be a highly effective negotiation strategy. Having unlimited authority in a negotiation can seem, and is, powerful, but it can be equally dangerous. If your client thinks that you have unlimited authority, he or she can read that as a green light to keep driving for more.
Before the negotiation, don’t make assumptions. Confirm that the client you are negotiating with has the authority to make decisions. If you learn that the client doesn’t have the authority, STOP negotiating, find out who does, and politely request access to the person with the power.
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